实现叫号播报并调整现场业务规则

需求描述：发布屏在员工叫号后播放语音；同场次手机号被叫号后可重新取号；登录连续失败限制调整为10次。

实现思路：发布屏按新批次去重触发中文语音；重复手机号仅拦截WAITING号码；登录限流使用10次阈值，并补充前后端回归测试与接口说明。

server/internal/httpapi/staff.go

@@ -296,8 +296,8 @@ func (s *Server) createTicketForActor(w http.ResponseWriter, r *http.Request, ac
 		phoneDigest := s.cipher.Digest(phone)
 		var duplicates []model.QueueTicket
 		if err := tx.Select("id", "display_number", "status").
-			Where("project_id = ? AND queue_session_id = ? AND phone_hmac = ? AND status IN ?", projectID, session.ID, phoneDigest,
-				[]string{model.TicketWaiting, model.TicketCalled, model.TicketArrived}).
+			Where("project_id = ? AND queue_session_id = ? AND phone_hmac = ? AND status = ?",
+				projectID, session.ID, phoneDigest, model.TicketWaiting).
 			Order("joined_at ASC").Find(&duplicates).Error; err != nil {
 			return err
 		}