Files
Wyndham-RSVN/client/src/components/reservation/ReservationTaskDetailPanel.vue
T
2026-07-17 13:13:47 +07:00

1559 lines
44 KiB
Vue

<template>
<section class="th-section task-detail-panel">
<div
v-if="loading"
class="task-state"
>
{{ t('common.loading') }}
</div>
<div
v-else-if="errorMessage"
class="task-state task-state--error"
>
{{ errorMessage }}
</div>
<template v-else-if="detail">
<header class="task-detail-header">
<div>
<p class="task-eyebrow">
{{ formatReservationTaskRouteSummary(t, detail) }}
</p>
<h1>{{ t('task.title') }} {{ detail.task_id }}</h1>
<span class="task-contract">
{{ t('task.fieldContract') }}: {{ detail.field_contract_version }}
</span>
<div class="task-links">
<RouterLink
v-if="!isReadonlyDiagnosticDetail"
class="task-link"
:to="`/reservation/orders/${detail.order_id}`"
>
{{ t('task.viewOrder') }} {{ detail.order_id }}
</RouterLink>
<span
v-if="!detail.source_message_id"
class="task-link task-link--disabled"
>
{{ t('task.viewConversation') }} · {{ t('common.endpointMissing') }}
</span>
<RouterLink
v-else
class="task-link"
:to="`/reservation/source-messages/${detail.source_message_id}/conversation`"
>
{{ t('task.viewConversation') }}
</RouterLink>
</div>
</div>
<ReservationStatusBadge :status="detail.task_status" />
</header>
<section class="task-source-email">
<header>
<div>
<p>{{ t('task.sourceEmailPreview') }}</p>
<h2>{{ detail.source_subject ?? t('task.sourceSummaryPending') }}</h2>
</div>
<span
v-if="!detail.source_message_id"
class="task-link task-link--disabled"
>
{{ t('task.sourceEmailFullConversation') }} · {{ t('common.endpointMissing') }}
</span>
<RouterLink
v-else
class="task-link"
:to="`/reservation/source-messages/${detail.source_message_id}/conversation`"
>
{{ t('task.sourceEmailFullConversation') }}
</RouterLink>
</header>
<dl class="task-source-email__meta">
<div>
<dt>{{ t('task.sourceSender') }}</dt>
<dd>{{ detail.source_sender_summary ?? '-' }}</dd>
</div>
<div>
<dt>{{ t('task.sourceReceivedAt') }}</dt>
<dd>{{ formatReservationDateTime(detail.source_received_at) }}</dd>
</div>
<div>
<dt>{{ t('task.sourceMessageId') }}</dt>
<dd class="th-code">
{{ detail.source_message_id || '-' }}
</dd>
</div>
<div>
<dt>{{ t('conversation.messageCount') }}</dt>
<dd>{{ detail.conversation_message_count ?? '-' }}</dd>
</div>
</dl>
<div class="task-source-email__content">
<section>
<h3>{{ t('task.sourceEmailExcerpt') }}</h3>
<p>{{ sourceEmailExcerpt ?? t('task.sourceEmailNoExcerpt') }}</p>
</section>
<section v-if="sourceEmailAttachments.length">
<h3>{{ t('task.sourceEmailAttachments') }}</h3>
<ul>
<li
v-for="item in sourceEmailAttachments"
:key="item.key"
>
<i
class="pi pi-paperclip"
aria-hidden="true"
/>
<span>
{{ item.name }}
<small v-if="item.meta">{{ item.meta }}</small>
</span>
</li>
</ul>
</section>
</div>
</section>
<section
v-if="isSourceMessageOnlyDetail"
class="source-only-result"
>
<header>
<h2>{{ t('task.sourceOnlyResult') }}</h2>
<p>{{ t('task.sourceOnlyReadonly') }}</p>
</header>
<dl v-if="sourceMessageOnlyResult">
<div>
<dt>{{ t('task.entryResultCode') }}</dt>
<dd class="th-code">
{{ sourceMessageOnlyResult.entry_result_code || '-' }}
</dd>
</div>
<div>
<dt>{{ t('task.entryResultMeaning') }}</dt>
<dd>{{ sourceMessageOnlyResult.entry_result_meaning || '-' }}</dd>
</div>
<div>
<dt>{{ t('task.entryResultDescription') }}</dt>
<dd>{{ sourceMessageOnlyResult.entry_result_description || '-' }}</dd>
</div>
<div>
<dt>{{ t('task.entryResultSourceMessageId') }}</dt>
<dd class="th-code">
{{ sourceMessageOnlyResult.entry_result_source_message_id || '-' }}
</dd>
</div>
<div class="source-only-result__raw">
<dt>{{ t('task.rawAnswer') }}</dt>
<dd>
<pre>{{ sourceMessageOnlyResult.raw_answer || '-' }}</pre>
</dd>
</div>
<div class="source-only-result__raw">
<dt>{{ t('task.agentAssessment') }}</dt>
<dd>
<pre>{{ formatJson(sourceMessageOnlyResult.agent_assessment) }}</pre>
</dd>
</div>
<div class="source-only-result__raw">
<dt>{{ t('task.sourceNotification') }}</dt>
<dd>
<pre>{{ formatJson(sourceMessageOnlyResult.notification) }}</pre>
</dd>
</div>
<div class="source-only-result__raw">
<dt>{{ t('task.manualReviewData') }}</dt>
<dd>
<pre>{{ formatJson(sourceMessageOnlyResult.manual_review) }}</pre>
</dd>
</div>
</dl>
<p
v-else
class="source-only-result__empty"
>
{{ t('task.noSourceOnlyResult') }}
</p>
</section>
<section
v-if="manualReviewRecord"
class="task-ai-diagnostics"
>
<h2>{{ t('task.manualReviewData') }}</h2>
<pre>{{ formatJson(manualReviewRecord) }}</pre>
</section>
<section
v-if="manualReviewEvidence"
class="manual-review-evidence"
>
<header>
<h2>{{ t('task.manualReviewEvidence') }}</h2>
<p>{{ manualReviewEvidence.visibleReason || t('task.manualReviewEvidenceFallback') }}</p>
</header>
<dl>
<div>
<dt>{{ t('task.manualResolution.reasonCode') }}</dt>
<dd class="th-code">
{{ manualReviewEvidence.reasonCode || '-' }}
</dd>
</div>
<div>
<dt>{{ t('task.manualReviewMissingFields') }}</dt>
<dd>{{ formatStringList(manualReviewEvidence.missingFields) }}</dd>
</div>
<div>
<dt>{{ t('task.manualReviewBlockingPoints') }}</dt>
<dd>{{ formatStringList(manualReviewEvidence.blockingPoints) }}</dd>
</div>
<div>
<dt>{{ t('task.manualReviewConflictingPoints') }}</dt>
<dd>{{ formatStringList(manualReviewEvidence.conflictingPoints) }}</dd>
</div>
<div>
<dt>{{ t('task.manualReviewSuggestedActions') }}</dt>
<dd>{{ formatStringList(manualReviewEvidence.suggestedHumanActions) }}</dd>
</div>
<div>
<dt>{{ t('task.manualReviewEvidenceToCheck') }}</dt>
<dd>{{ formatStringList(manualReviewEvidence.evidenceToCheck) }}</dd>
</div>
</dl>
<div class="manual-review-evidence__candidates">
<h3>{{ t('task.parentIdentityCandidates') }}</h3>
<div
v-if="manualReviewEvidence.parentIdentityCandidates.length"
class="candidate-grid"
>
<article
v-for="(candidate, index) in manualReviewEvidence.parentIdentityCandidates"
:key="`${candidate.title}-${candidate.summary}-${index}`"
class="candidate-item"
>
<strong>{{ candidate.title || t('task.parentIdentityCandidate') }}</strong>
<span class="th-code">{{ candidate.summary || '-' }}</span>
<small>{{ candidate.sourceSummary || '-' }}</small>
<dl
v-if="candidate.attributes.length"
class="candidate-item__attributes"
>
<div
v-for="attribute in candidate.attributes"
:key="attribute.key"
>
<dt>{{ attribute.key }}</dt>
<dd>{{ attribute.value }}</dd>
</div>
</dl>
</article>
</div>
<p
v-else
class="manual-review-evidence__empty"
>
{{ t('task.noParentIdentityCandidates') }}
</p>
</div>
</section>
<section
v-if="adapterContractErrors.length"
class="task-ai-diagnostics task-ai-diagnostics--error"
>
<h2>{{ t('task.adapterContractErrors') }}</h2>
<article
v-for="item in adapterContractErrors"
:key="item.transition_id || `${item.route_code}-${item.array_index}`"
>
<strong>{{ item.adapter_error_code || item.route_code || t('resultType.ADAPTER_CONTRACT_ERROR') }}</strong>
<p>{{ item.adapter_error_message || '-' }}</p>
<pre>{{ formatJson(item.payload_fragment) }}</pre>
</article>
</section>
<section
v-if="unhandledIntents.length"
class="task-ai-diagnostics"
>
<h2>{{ t('task.unhandledIntents') }}</h2>
<article
v-for="item in unhandledIntents"
:key="item.transition_id || `${item.route_code}-${item.array_index}`"
>
<strong>{{ item.route_code || item.task_subtype || t('resultType.UNHANDLED_CURRENT_INTENT') }}</strong>
<pre>{{ formatJson(item.payload_fragment) }}</pre>
</article>
</section>
<div
v-if="detail.availability.blocked"
class="task-alert"
>
<i
class="pi pi-lock"
aria-hidden="true"
/>
{{ formatReservationMaybeStableReason(t, detail.availability.blocked_reason, 'task.blocked') }}
</div>
<div
v-if="notice"
class="task-notice"
>
{{ notice }}
</div>
<div
v-if="actionErrorMessage"
class="task-alert"
>
<i
class="pi pi-exclamation-triangle"
aria-hidden="true"
/>
{{ actionErrorMessage }}
</div>
<div class="task-detail-body">
<div class="task-card-main">
<ReservationManualReviewResolutionPanel
v-if="isTypeKnownManualReviewDetail"
:task-order-id="detail.order_id"
:review-status="detail.review_status"
:review-resolution="detail.review_resolution"
:manual-review="detail.manual_review"
:fields="detail.fields"
:field-values="fieldValues"
:busy="mutationBusy !== null"
@submit="submitManualReviewResolution"
/>
<ReservationManualReviewConversionPanel
v-if="isFallbackManualReviewDetail && !isTypeKnownManualReviewDetail && !isReadonlyDiagnosticDetail"
:busy="mutationBusy !== null"
@submit="submitManualReviewConversion"
/>
<ReservationTaskFieldRenderer
v-model="fieldValues"
:fields="detail.fields"
:read-only="isFieldRendererReadOnly"
:validation-errors="validationErrorMessages"
/>
<footer
v-if="canSave || canConfirm"
class="task-actions"
>
<button
v-if="canEditTask"
type="button"
class="secondary-button"
:disabled="!canSave || mutationBusy !== null"
@click="saveDraft"
>
<i
class="pi pi-save"
aria-hidden="true"
/>
{{ t('task.saveDraft') }}
</button>
<button
v-if="canConfirmTask"
type="button"
class="primary-button"
:disabled="!canConfirm || mutationBusy !== null"
@click="confirmTask"
>
<i
class="pi pi-check"
aria-hidden="true"
/>
{{ t('task.confirm') }}
</button>
</footer>
</div>
<aside class="task-side-stack">
<ReservationOperaPanel
v-if="!isReadonlyDiagnosticDetail && !isPendingTypeKnownManualReviewDetail"
:task-id="detail.task_id"
:operations="detail.opera_operations"
:executable="canExecuteOpera"
:show-actions="canExecuteOpera"
@operation-updated="replaceOperation"
/>
<ReservationAuditTimeline
v-if="canViewAudit"
:items="audits"
/>
</aside>
</div>
<details class="task-route-info">
<summary>{{ t('task.routeInfo') }}</summary>
<dl>
<div>
<dt>{{ t('task.systemTaskType') }}</dt>
<dd>
{{ formatReservationTaskCard(t, detail.system_task_type) }}
<small class="th-code">{{ detail.system_task_type }}</small>
</dd>
</div>
<div>
<dt>{{ t('task.taskCardType') }}</dt>
<dd>
{{ formatReservationTaskCardLabel(t, detail) }}
<small class="th-code">{{ detail.task_card_type }}</small>
</dd>
</div>
<div>
<dt>{{ t('task.resultType') }}</dt>
<dd>{{ detail.result_type ? formatReservationResultType(t, detail.result_type) : '-' }}</dd>
</div>
<div>
<dt>{{ t('task.aiTaskType') }}</dt>
<dd>{{ detail.ai_task_type || '-' }}</dd>
</div>
<div>
<dt>{{ t('task.taskSubtype') }}</dt>
<dd>{{ detail.task_subtype ? formatReservationRouteCode(t, detail.task_subtype) : '-' }}</dd>
</div>
<div>
<dt>{{ t('task.routeCode') }}</dt>
<dd class="th-code">
{{ detail.route_code || '-' }}
</dd>
</div>
<div>
<dt>{{ t('task.systemProcessCategory') }}</dt>
<dd>{{ detail.system_process_category ? formatReservationSystemProcessCategory(t, detail.system_process_category) : '-' }}</dd>
</div>
<div>
<dt>{{ t('task.reviewStatus') }}</dt>
<dd>{{ detail.review_status || '-' }}</dd>
</div>
</dl>
</details>
</template>
</section>
</template>
<script setup lang="ts">
import { computed, ref, watch } from 'vue'
import { RouterLink } from 'vue-router'
import { useI18n } from 'vue-i18n'
import ReservationAuditTimeline from '@/components/reservation/ReservationAuditTimeline.vue'
import ReservationManualReviewConversionPanel from '@/components/reservation/ReservationManualReviewConversionPanel.vue'
import ReservationManualReviewResolutionPanel from '@/components/reservation/ReservationManualReviewResolutionPanel.vue'
import ReservationOperaPanel from '@/components/reservation/ReservationOperaPanel.vue'
import ReservationStatusBadge from '@/components/reservation/ReservationStatusBadge.vue'
import ReservationTaskFieldRenderer from '@/components/reservation/ReservationTaskFieldRenderer.vue'
import {
convertReservationManualReviewTask,
confirmReservationTask,
fetchReservationTaskAudits,
fetchReservationTaskDetail,
resolveReservationManualReviewTask,
saveReservationTaskDraft,
} from '@/services/reservationService'
import type {
ReservationManualReviewConversionRequest,
ReservationManualReviewResolutionRequest,
ReservationOperaOperationResult,
ReservationRecord,
ReservationTaskAuditLogResult,
ReservationTaskDetailResult,
} from '@/types/reservation'
import {
buildEditableFieldValues,
buildInitialFieldValues,
readReservationFieldValue,
validateReservationFieldValues,
type ReservationFieldValidationErrors,
} from '@/utils/reservationFieldRules'
import {
formatReservationResultType,
formatReservationRouteCode,
formatReservationMaybeStableReason,
formatReservationSystemProcessCategory,
formatReservationTaskCard,
formatReservationTaskCardLabel,
formatReservationTaskRouteSummary,
isReservationFallbackManualReviewTask,
isReservationReadonlyDiagnosticTask,
isReservationSourceMessageNotificationTask,
isReservationTypeKnownManualReviewTask,
normalizeStableCode,
} from '@/utils/reservationDisplay'
import { formatReservationDateTime } from '@/utils/reservationFormat'
import { useAuthStore } from '@/stores/authStore'
const props = defineProps<{
taskId: string
}>()
const { t } = useI18n()
const authStore = useAuthStore()
const loading = ref(false)
const errorMessage = ref('')
const actionErrorMessage = ref('')
const notice = ref('')
const detail = ref<ReservationTaskDetailResult | null>(null)
const audits = ref<ReservationTaskAuditLogResult[]>([])
const fieldValues = ref<ReservationRecord>({})
const validationErrors = ref<ReservationFieldValidationErrors>({})
const validationSummaryActive = ref(false)
const mutationBusy = ref<'save' | 'confirm' | 'manual-convert' | 'manual-resolve' | null>(null)
const isSourceMessageOnlyDetail = computed(() =>
isReservationSourceMessageNotificationTask(detail.value),
)
const isReadonlyDiagnosticDetail = computed(() => isReservationReadonlyDiagnosticTask(detail.value))
const isTypeKnownManualReviewDetail = computed(() => isReservationTypeKnownManualReviewTask(detail.value))
const isPendingTypeKnownManualReviewDetail = computed(
() => isTypeKnownManualReviewDetail.value && normalizeStableCode(detail.value?.review_status) !== 'RESOLVED',
)
const isFallbackManualReviewDetail = computed(() => isReservationFallbackManualReviewTask(detail.value))
const sourceMessageOnlyResult = computed(() => detail.value?.source_message_only_result ?? null)
const manualReviewRecord = computed(() => detail.value?.manual_review ?? sourceMessageOnlyResult.value?.manual_review ?? null)
const manualReviewEvidence = computed(() => buildManualReviewEvidence(detail.value, manualReviewRecord.value))
const adapterContractErrors = computed(() => detail.value?.adapter_contract_errors ?? [])
const unhandledIntents = computed(() => detail.value?.unhandled_intents ?? [])
const sourceEmailExcerpt = computed(() => readSourceEmailExcerpt(detail.value, fieldValues.value))
const sourceEmailAttachments = computed(() => readSourceEmailAttachments(detail.value, fieldValues.value))
const isFieldRendererReadOnly = computed(
() =>
Boolean(detail.value?.availability.read_only) ||
Boolean(detail.value?.availability.blocked) ||
isReadonlyDiagnosticDetail.value ||
isPendingTypeKnownManualReviewDetail.value,
)
const canEditTask = computed(
() =>
authStore.hasPermission('RESERVATION_TASK_EDIT') &&
!isReadonlyDiagnosticDetail.value &&
!isPendingTypeKnownManualReviewDetail.value &&
!detail.value?.availability.blocked &&
!detail.value?.availability.read_only,
)
const canConfirmTask = computed(
() =>
authStore.hasPermission('RESERVATION_TASK_CONFIRM') &&
!isReadonlyDiagnosticDetail.value &&
!isPendingTypeKnownManualReviewDetail.value &&
!detail.value?.availability.blocked &&
!detail.value?.availability.read_only,
)
const canExecuteOpera = computed(
() =>
authStore.hasPermission('RESERVATION_OPERA_SIM_EXECUTE') &&
!isReadonlyDiagnosticDetail.value &&
!isPendingTypeKnownManualReviewDetail.value &&
!detail.value?.availability.blocked &&
!detail.value?.availability.read_only &&
Boolean(detail.value?.availability.executable),
)
const canViewAudit = computed(() => authStore.hasPermission('RESERVATION_AUDIT_READ'))
const canSave = computed(() => canEditTask.value && Boolean(detail.value?.availability.editable))
const canConfirm = computed(() => canConfirmTask.value && Boolean(detail.value?.availability.confirmable))
const validationErrorMessages = computed(() => toValidationErrorMessages(validationErrors.value))
watch(
() => props.taskId,
(taskId) => {
void loadTask(taskId)
},
{ immediate: true },
)
watch(
fieldValues,
() => {
refreshValidationAfterFieldChange()
},
{ deep: true },
)
async function loadTask(taskId: string): Promise<void> {
loading.value = true
errorMessage.value = ''
actionErrorMessage.value = ''
notice.value = ''
try {
const [nextDetail, nextAudits] = await Promise.all([
fetchReservationTaskDetail(taskId),
canViewAudit.value
? fetchReservationTaskAudits(taskId)
: Promise.resolve({
task_id: taskId,
items: [],
}),
])
applyTaskData(nextDetail, nextAudits.items)
} catch (error) {
errorMessage.value = error instanceof Error ? error.message : String(error)
} finally {
loading.value = false
}
}
async function saveDraft(): Promise<void> {
await mutateTaskPayload('save')
}
async function confirmTask(): Promise<void> {
await mutateTaskPayload('confirm')
}
async function submitManualReviewConversion(request: ReservationManualReviewConversionRequest): Promise<void> {
if (!detail.value) {
return
}
actionErrorMessage.value = ''
notice.value = ''
if (request.target_task_type !== 'NEW_BOOKING' && !request.target_order_id) {
actionErrorMessage.value = t('task.manualConversion.targetOrderRequired')
return
}
mutationBusy.value = 'manual-convert'
try {
const result = await convertReservationManualReviewTask(detail.value.task_id, request)
const [nextDetail, nextAudits] = await Promise.all([
fetchReservationTaskDetail(detail.value.task_id),
canViewAudit.value
? fetchReservationTaskAudits(detail.value.task_id)
: Promise.resolve({
task_id: detail.value.task_id,
items: [],
}),
])
applyTaskData(nextDetail, nextAudits.items)
notice.value = t('task.manualConversion.succeeded', {
taskType: formatReservationTaskCard(t, result.task_card_type),
orderId: result.order_id,
})
} catch (error) {
actionErrorMessage.value = error instanceof Error ? error.message : String(error)
} finally {
mutationBusy.value = null
}
}
async function submitManualReviewResolution(request: ReservationManualReviewResolutionRequest): Promise<void> {
if (!detail.value) {
return
}
actionErrorMessage.value = ''
notice.value = ''
mutationBusy.value = 'manual-resolve'
try {
await resolveReservationManualReviewTask(detail.value.task_id, request)
const [nextDetail, nextAudits] = await Promise.all([
fetchReservationTaskDetail(detail.value.task_id),
canViewAudit.value
? fetchReservationTaskAudits(detail.value.task_id)
: Promise.resolve({
task_id: detail.value.task_id,
items: [],
}),
])
applyTaskData(nextDetail, nextAudits.items)
notice.value = t('task.manualResolution.succeeded')
} catch (error) {
actionErrorMessage.value = error instanceof Error ? error.message : String(error)
} finally {
mutationBusy.value = null
}
}
async function mutateTaskPayload(action: 'save' | 'confirm'): Promise<void> {
if (!detail.value) {
return
}
if ((action === 'save' && !canSave.value) || (action === 'confirm' && !canConfirm.value)) {
return
}
const taskId = detail.value.task_id
mutationBusy.value = action
actionErrorMessage.value = ''
validationSummaryActive.value = false
notice.value = ''
try {
if (action === 'confirm' && !validateBeforeConfirm(detail.value)) {
return
}
const request = {
field_values: buildEditableFieldValues(detail.value.fields, fieldValues.value, detail.value.availability.read_only),
}
const result =
action === 'save' ? await saveReservationTaskDraft(taskId, request) : await confirmReservationTask(taskId, request)
detail.value = {
...detail.value,
task_status: result.task_status,
draft_payload: result.draft_payload,
confirmed_payload: result.confirmed_payload,
opera_operations: result.opera_operations,
}
if (canViewAudit.value) {
await refreshAudits(taskId)
}
notice.value = action === 'save' ? t('task.savedLocally') : t('task.confirmedLocally')
} catch (error) {
actionErrorMessage.value = error instanceof Error ? error.message : String(error)
} finally {
mutationBusy.value = null
}
}
function applyTaskData(nextDetail: ReservationTaskDetailResult, nextAudits: ReservationTaskAuditLogResult[]): void {
detail.value = nextDetail
audits.value = nextAudits
fieldValues.value = buildInitialFieldValues(
nextDetail.fields,
nextDetail.draft_payload ?? nextDetail.confirmed_payload,
nextDetail.field_contract_version,
)
validationErrors.value = {}
validationSummaryActive.value = false
}
function validateBeforeConfirm(taskDetail: ReservationTaskDetailResult): boolean {
const nextErrors = validateReservationFieldValues(taskDetail.fields, fieldValues.value)
validationErrors.value = nextErrors
if (hasValidationErrors(nextErrors)) {
actionErrorMessage.value = t('task.validationFailed')
validationSummaryActive.value = true
return false
}
return true
}
function refreshValidationAfterFieldChange(): void {
if (!detail.value || (!hasValidationErrors(validationErrors.value) && !validationSummaryActive.value)) {
return
}
const nextErrors = validateReservationFieldValues(detail.value.fields, fieldValues.value)
validationErrors.value = nextErrors
if (!hasValidationErrors(nextErrors) && validationSummaryActive.value) {
actionErrorMessage.value = ''
validationSummaryActive.value = false
}
}
function hasValidationErrors(errors: ReservationFieldValidationErrors): boolean {
return Object.keys(errors).length > 0
}
function toValidationErrorMessages(errors: ReservationFieldValidationErrors): Record<string, string> {
return Object.fromEntries(
Object.entries(errors).map(([fieldPath, error]) => [
fieldPath,
t(`task.validation.${error.code}`, { field: error.field_name }),
]),
)
}
async function refreshAudits(taskId: string): Promise<void> {
const nextAudits = await fetchReservationTaskAudits(taskId)
audits.value = nextAudits.items
}
function replaceOperation(operation: ReservationOperaOperationResult): void {
if (!detail.value) {
return
}
detail.value = {
...detail.value,
opera_operations: detail.value.opera_operations.map((item) =>
item.operation_id === operation.operation_id ? operation : item,
),
}
}
interface SourceEmailAttachmentItem {
key: string
name: string
meta: string
}
const sourceEmailAttachmentPathTokens = ['attachment', 'attachments', 'file_reference', 'file_references']
function readSourceEmailExcerpt(
taskDetail: ReservationTaskDetailResult | null,
values: ReservationRecord,
): string | null {
if (!taskDetail) {
return null
}
const fieldExcerpt = stringifySourceEmailText(readFirstEvidenceFieldValue(taskDetail, values, ['relevant_message_excerpt']))
if (fieldExcerpt) {
return fieldExcerpt
}
return null
}
function readSourceEmailAttachments(
taskDetail: ReservationTaskDetailResult | null,
values: ReservationRecord,
): SourceEmailAttachmentItem[] {
if (!taskDetail) {
return []
}
const attachmentValues = taskDetail.fields
.filter((field) => isSourceEmailAttachmentField(field))
.map((field) => readReservationFieldValue(field, values))
const seen = new Set<string>()
return attachmentValues
.flatMap((value) => normalizeAttachmentValue(value))
.map((value, index) => toSourceEmailAttachmentItem(value, index))
.filter((item) => {
const key = `${item.name}-${item.meta}`
if (seen.has(key)) {
return false
}
seen.add(key)
return true
})
}
function readFirstEvidenceFieldValue(
taskDetail: ReservationTaskDetailResult,
values: ReservationRecord,
pathTokens: string[],
): unknown {
const field = taskDetail.fields.find((item) => {
const fieldPath = item.field_path.toLowerCase()
const pointer = item.field_pointer?.toLowerCase() ?? ''
return pathTokens.some((token) => fieldPath.includes(token) || pointer.includes(token.split('.').join('/')))
})
return field ? readReservationFieldValue(field, values) : null
}
function isSourceEmailAttachmentField(field: ReservationTaskDetailResult['fields'][number]): boolean {
const fieldPath = field.field_path.toLowerCase()
const pointer = field.field_pointer?.toLowerCase() ?? ''
return sourceEmailAttachmentPathTokens.some((token) => fieldPath.includes(token) || pointer.includes(token))
}
function stringifySourceEmailText(value: unknown): string | null {
if (typeof value === 'string' && value.trim()) {
return value.trim()
}
if (typeof value === 'number' || typeof value === 'boolean') {
return String(value)
}
return null
}
function normalizeAttachmentValue(value: unknown): unknown[] {
if (value === null || value === undefined || value === '') {
return []
}
if (Array.isArray(value)) {
return value.flatMap((item) => normalizeAttachmentValue(item))
}
if (typeof value === 'string') {
const trimmedValue = value.trim()
if (!trimmedValue) {
return []
}
const parsedValue = parseMaybeJson(trimmedValue)
return parsedValue === trimmedValue ? [trimmedValue] : normalizeAttachmentValue(parsedValue)
}
return [value]
}
function toSourceEmailAttachmentItem(value: unknown, index: number): SourceEmailAttachmentItem {
const record = readRecord(value)
const name = record
? readFirstString(record, ['name', 'file_name', 'filename', 'original_file_name', 'display_name', 'title'])
: stringifySourceEmailText(value)
const rawType = record ? readFirstString(record, ['content_type', 'mime_type', 'media_type', 'file_type', 'type']) : null
const size = record ? readFirstNumber(record, ['size_bytes', 'file_size', 'size']) : null
const typeLabel = formatAttachmentTypeLabel(name, rawType)
const sizeLabel = formatAttachmentSize(size)
const id = record ? readFirstString(record, ['id', 'media_id', 'file_id', 'attachment_id']) : null
const displayName = name || t('conversation.unnamedAttachment')
return {
key: id ? `${id}-${index}` : `${displayName}-${index}`,
name: displayName,
meta: [typeLabel, sizeLabel].filter(Boolean).join(' · '),
}
}
function parseMaybeJson(value: string): unknown {
if (!value.startsWith('{') && !value.startsWith('[')) {
return value
}
try {
return JSON.parse(value)
} catch {
return value
}
}
function readFirstNumber(record: ReservationRecord, keys: string[]): number | null {
for (const key of keys) {
const value = record[key]
if (typeof value === 'number' && Number.isFinite(value)) {
return value
}
if (typeof value === 'string' && Number.isFinite(Number(value))) {
return Number(value)
}
}
return null
}
function formatAttachmentTypeLabel(fileName: string | null, rawType: string | null): string {
const source = `${rawType ?? ''} ${fileName ?? ''}`.toLowerCase()
if (source.includes('pdf') || source.endsWith('.pdf')) {
return 'PDF'
}
if (source.includes('spreadsheet') || source.includes('excel') || /\.(xlsx|xls|csv)$/.test(source)) {
return 'Excel'
}
if (source.includes('word') || /\.(docx|doc)$/.test(source)) {
return 'Word'
}
if (source.includes('image') || /\.(png|jpe?g|gif|webp)$/.test(source)) {
return 'Image'
}
if (source.includes('message/rfc822') || source.endsWith('.eml')) {
return 'EML'
}
const extension = fileName?.match(/\.([a-z0-9]{2,8})$/i)?.[1]
return extension ? extension.toUpperCase() : ''
}
function formatAttachmentSize(size: number | null): string {
if (!size || size <= 0) {
return ''
}
if (size < 1024) {
return `${size} B`
}
if (size < 1024 * 1024) {
return `${(size / 1024).toFixed(1)} KB`
}
return `${(size / 1024 / 1024).toFixed(1)} MB`
}
function formatJson(value: unknown): string {
return JSON.stringify(value ?? {}, null, 2)
}
interface ManualReviewEvidenceCandidate {
title: string | null
summary: string | null
sourceSummary: string | null
attributes: Array<{
key: string
value: string
}>
}
interface ManualReviewEvidence {
reasonCode: string | null
visibleReason: string | null
missingFields: string[]
blockingPoints: string[]
conflictingPoints: string[]
suggestedHumanActions: string[]
evidenceToCheck: string[]
parentIdentityCandidates: ManualReviewEvidenceCandidate[]
}
function buildManualReviewEvidence(
taskDetail: ReservationTaskDetailResult | null,
manualReview: ReservationRecord | null | undefined,
): ManualReviewEvidence | null {
if (!manualReview || normalizeStableCode(readString(manualReview.reason_code)) !== 'TARGET_OBJECT_UNCLEAR') {
return null
}
return {
reasonCode: readString(manualReview.reason_code),
visibleReason: readString(manualReview.visible_reason),
missingFields: readStringArray(manualReview.missing_fields),
blockingPoints: readStringArray(manualReview.blocking_points),
conflictingPoints: readStringArray(manualReview.conflicting_points),
suggestedHumanActions: readStringArray(manualReview.suggested_human_actions),
evidenceToCheck: readStringArray(manualReview.evidence_to_check),
parentIdentityCandidates: readParentIdentityCandidates(taskDetail, manualReview),
}
}
function readParentIdentityCandidates(
taskDetail: ReservationTaskDetailResult | null,
manualReview: ReservationRecord,
): ManualReviewEvidenceCandidate[] {
const contextCandidates = [
readRecord(taskDetail?.context_used)?.parent_identity_candidates,
readRecord(manualReview.context_used)?.parent_identity_candidates,
manualReview.parent_identity_candidates,
]
const candidateList = contextCandidates.find((item) => Array.isArray(item))
if (!Array.isArray(candidateList)) {
return []
}
return candidateList
.map((item) => readRecord(item))
.filter((item): item is ReservationRecord => item !== null)
.map((item) => {
const attributes = Object.entries(item)
.map(([key, value]) => ({
key,
value: stringifyCandidateValue(value),
}))
.filter((attribute) => attribute.value !== '')
return {
title: readFirstString(item, ['field', 'candidate_field', 'key', 'field_path']),
summary: readFirstString(item, ['value', 'raw_value', 'normalized_value', 'candidate_value']),
sourceSummary: readFirstString(item, ['evidence_source', 'source', 'evidence', 'origin']),
attributes,
}
})
}
function readRecord(value: unknown): ReservationRecord | null {
if (!value || typeof value !== 'object' || Array.isArray(value)) {
return null
}
return value as ReservationRecord
}
function readString(value: unknown): string | null {
return typeof value === 'string' && value.trim() ? value : null
}
function readFirstString(record: ReservationRecord, keys: string[]): string | null {
for (const key of keys) {
const value = readString(record[key])
if (value) {
return value
}
}
return null
}
function readStringArray(value: unknown): string[] {
if (!Array.isArray(value)) {
return []
}
return value.filter((item): item is string => typeof item === 'string' && item.trim() !== '')
}
function stringifyCandidateValue(value: unknown): string {
if (value === undefined || value === null) {
return ''
}
if (typeof value === 'string') {
return value
}
if (typeof value === 'number' || typeof value === 'boolean') {
return String(value)
}
return JSON.stringify(value)
}
function formatStringList(items: string[]): string {
return items.length ? items.join(' / ') : '-'
}
</script>
<style scoped>
.task-detail-panel {
display: grid;
gap: 18px;
padding: 20px;
}
.task-state {
min-height: 220px;
display: grid;
place-items: center;
color: var(--th-color-slate-500);
font-weight: 700;
}
.task-state--error {
color: var(--th-color-danger);
}
.task-detail-header {
display: flex;
align-items: flex-start;
justify-content: space-between;
gap: 16px;
}
.task-detail-header h1,
.task-eyebrow {
margin: 0;
}
.task-eyebrow {
color: var(--th-color-blue-600);
font-size: 12px;
font-weight: 800;
text-transform: uppercase;
}
.task-detail-header h1 {
margin-top: 5px;
color: var(--th-color-slate-900);
font-size: 22px;
}
.task-contract {
display: inline-block;
margin-top: 7px;
color: var(--th-color-slate-500);
font-size: 12px;
}
.task-links {
display: flex;
flex-wrap: wrap;
gap: 8px;
margin-top: 10px;
}
.task-link {
color: var(--th-color-blue-600);
font-size: 12px;
font-weight: 800;
}
.task-link--disabled {
color: var(--th-color-slate-500);
}
.task-source-email,
.task-route-info,
.task-ai-diagnostics {
display: grid;
gap: 12px;
border: 1px solid var(--th-color-slate-200);
border-radius: var(--th-radius-md);
padding: 16px;
}
.task-source-email {
gap: 16px;
background: var(--th-color-white);
}
.task-source-email header {
display: flex;
align-items: flex-start;
justify-content: space-between;
gap: 14px;
}
.task-source-email header p,
.task-source-email header h2,
.task-source-email__content h3,
.task-source-email__content p,
.task-source-email__content ul {
margin: 0;
}
.task-source-email header p {
color: var(--th-color-blue-600);
font-size: 12px;
font-weight: 800;
}
.task-source-email header h2 {
margin-top: 6px;
color: var(--th-color-slate-900);
font-size: 18px;
line-height: 1.35;
}
.task-route-info {
background: var(--th-color-slate-50);
}
.task-route-info summary {
color: var(--th-color-slate-700);
cursor: pointer;
font-size: 13px;
font-weight: 800;
}
.task-route-info[open] summary {
margin-bottom: 10px;
}
.task-ai-diagnostics {
background: var(--th-color-white);
}
.task-ai-diagnostics--error {
border-color: var(--th-color-danger);
}
.manual-review-evidence {
display: grid;
gap: 14px;
border: 1px solid var(--th-color-warning);
border-radius: var(--th-radius-md);
background: color-mix(in srgb, var(--th-color-warning) 8%, var(--th-color-white));
padding: 16px;
}
.source-only-result {
display: grid;
gap: 12px;
border: 1px solid var(--th-color-blue-100);
border-radius: var(--th-radius-md);
background: var(--th-color-blue-100);
padding: 16px;
}
.task-route-info dl,
.task-ai-diagnostics h2,
.task-ai-diagnostics pre,
.manual-review-evidence h2,
.manual-review-evidence h3,
.manual-review-evidence p,
.manual-review-evidence dl,
.source-only-result h2,
.source-only-result p,
.source-only-result dl {
margin: 0;
}
.task-ai-diagnostics h2,
.manual-review-evidence h2,
.source-only-result h2 {
color: var(--th-color-slate-900);
font-size: 15px;
}
.manual-review-evidence header {
display: grid;
gap: 6px;
}
.manual-review-evidence header p,
.manual-review-evidence__empty {
color: var(--th-color-slate-600);
font-size: 13px;
line-height: 1.6;
}
.source-only-result header {
display: grid;
gap: 6px;
}
.source-only-result header p,
.source-only-result__empty {
color: var(--th-color-slate-500);
font-size: 13px;
line-height: 1.6;
}
.task-source-email__meta,
.task-route-info dl,
.manual-review-evidence > dl {
display: grid;
grid-template-columns: repeat(4, minmax(0, 1fr));
gap: 12px;
}
.source-only-result dl {
display: grid;
grid-template-columns: repeat(2, minmax(0, 1fr));
gap: 12px;
}
.task-source-email__meta dt,
.task-route-info dt,
.manual-review-evidence > dl dt {
color: var(--th-color-slate-500);
font-size: 12px;
font-weight: 700;
}
.task-source-email__meta dd,
.task-route-info dd,
.manual-review-evidence > dl dd,
.source-only-result dd {
margin: 5px 0 0;
color: var(--th-color-slate-900);
font-size: 13px;
overflow-wrap: anywhere;
}
.task-source-email__content {
display: grid;
grid-template-columns: minmax(0, 1.35fr) minmax(260px, 0.65fr);
gap: 12px;
}
.task-source-email__content section {
display: grid;
gap: 8px;
border: 1px solid var(--th-color-slate-200);
border-radius: var(--th-radius-sm);
background: var(--th-color-slate-50);
padding: 12px;
}
.task-source-email__content section:only-child {
grid-column: 1 / -1;
}
.task-source-email__content h3 {
color: var(--th-color-slate-500);
font-size: 12px;
font-weight: 800;
}
.task-source-email__content p {
color: var(--th-color-slate-800);
font-size: 13px;
line-height: 1.65;
white-space: pre-wrap;
}
.task-source-email__content ul {
display: grid;
gap: 8px;
padding: 0;
list-style: none;
}
.task-source-email__content li {
display: flex;
gap: 8px;
color: var(--th-color-slate-900);
font-size: 13px;
line-height: 1.5;
}
.task-source-email__content li i {
flex: 0 0 auto;
margin-top: 2px;
color: var(--th-color-blue-600);
}
.task-source-email__content li span {
min-width: 0;
overflow-wrap: anywhere;
}
.task-source-email__content li small {
display: block;
margin-top: 2px;
color: var(--th-color-slate-500);
font-size: 12px;
}
.manual-review-evidence__candidates {
display: grid;
gap: 10px;
}
.manual-review-evidence__candidates h3 {
color: var(--th-color-slate-900);
font-size: 13px;
}
.candidate-grid {
display: grid;
grid-template-columns: repeat(2, minmax(0, 1fr));
gap: 10px;
}
.candidate-item {
display: grid;
gap: 4px;
border: 1px solid var(--th-color-slate-200);
border-radius: var(--th-radius-sm);
background: var(--th-color-white);
padding: 10px;
}
.candidate-item strong {
color: var(--th-color-slate-900);
font-size: 13px;
}
.candidate-item small {
color: var(--th-color-slate-500);
font-size: 12px;
}
.candidate-item__attributes {
display: grid;
grid-template-columns: 1fr;
gap: 4px;
margin: 4px 0 0;
}
.candidate-item__attributes div {
display: grid;
grid-template-columns: minmax(90px, 0.35fr) minmax(0, 1fr);
gap: 8px;
}
.candidate-item__attributes dt,
.candidate-item__attributes dd {
margin: 0;
color: var(--th-color-slate-500);
font-size: 11px;
}
.candidate-item__attributes dd {
color: var(--th-color-slate-700);
}
.source-only-result__raw {
grid-column: 1 / -1;
}
.source-only-result pre,
.task-ai-diagnostics pre {
max-height: 180px;
overflow: auto;
border: 1px solid var(--th-color-slate-200);
border-radius: var(--th-radius-sm);
background: var(--th-color-white);
padding: 10px;
white-space: pre-wrap;
}
.task-ai-diagnostics article {
display: grid;
gap: 8px;
border-top: 1px solid var(--th-color-slate-200);
padding-top: 10px;
}
.task-ai-diagnostics article:first-of-type {
border-top: 0;
padding-top: 0;
}
.task-ai-diagnostics article p {
margin: 0;
color: var(--th-color-slate-600);
font-size: 13px;
}
.task-alert,
.task-notice {
display: flex;
align-items: center;
gap: 8px;
border-radius: var(--th-radius-sm);
padding: 10px 12px;
font-size: 13px;
line-height: 1.5;
}
.task-alert {
background: var(--th-color-danger-bg);
color: var(--th-color-danger);
}
.task-notice {
background: var(--th-color-success-bg);
color: var(--th-color-success);
}
.task-detail-body {
display: grid;
grid-template-columns: minmax(0, 1fr) minmax(280px, 360px);
gap: 18px;
align-items: start;
}
.task-card-main,
.task-side-stack {
display: grid;
gap: 16px;
}
.task-actions {
display: flex;
justify-content: flex-end;
gap: 10px;
border-top: 1px solid var(--th-color-slate-200);
padding-top: 16px;
}
.primary-button,
.secondary-button {
display: inline-flex;
min-height: 36px;
align-items: center;
justify-content: center;
gap: 8px;
border-radius: var(--th-radius-sm);
padding: 8px 14px;
font-size: 13px;
font-weight: 800;
cursor: pointer;
}
.primary-button {
border: 1px solid var(--th-color-blue-600);
background: var(--th-color-blue-600);
color: var(--th-color-white);
}
.secondary-button {
border: 1px solid var(--th-color-slate-200);
background: var(--th-color-white);
color: var(--th-color-slate-900);
}
.primary-button:disabled,
.secondary-button:disabled {
cursor: not-allowed;
opacity: 0.5;
}
@media (max-width: 1040px) {
.task-detail-body {
grid-template-columns: 1fr;
}
.task-source-email__meta,
.task-route-info dl,
.manual-review-evidence > dl,
.candidate-grid {
grid-template-columns: repeat(2, minmax(0, 1fr));
}
}
@media (max-width: 640px) {
.task-source-email header,
.task-source-email__content {
grid-template-columns: 1fr;
}
.task-source-email header {
display: grid;
}
.task-source-email__meta,
.task-route-info dl,
.manual-review-evidence > dl,
.candidate-grid,
.source-only-result dl {
grid-template-columns: 1fr;
}
}
</style>